Integrated Program Journey
Client
Problem Statement
Harappa Education Pvt Ltd
Year
2021
Location
New Delhi
Earlier Learner has the capability to see a list of assigned courses and starts learning module-wise and then complete the courses and download their certificate. learners have to log into different-different platforms to consume Harappa courses, live/record masterclass sessions, assessments, activities, and other features like learning journey insight, Notes & bookmarks, course/masterclass feedback, help & support, and certificate download/share option.
Learners should have the capability to perform these tasks on a single platform with a single login.
So below is the user flow is a redesign of the earlier one. In this we added basecamp (assessment has to complete by the user before starting the courses), then they go to module once a module gets completed, they can access habit drill (solo or group activity) gets unlocked also on this journey we have added masterclass (live class) for the users. After every habit drill and masterclass, user can submit their feedback which will help us in designing the journey better ahead. After every habit drill and masterclass users can submit their feedback which will help us in designing the journey better audience they complete all the modules then they can see their overall result/insights and can download the transcript & certificate from there also have to give feedback on the overall course.
User Flow
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User login by creating the password.
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Comes to homepage
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Start basecamp activity
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See result
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Go to module & starts learning
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Go to habit drill (if any)
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Go to next module
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Starts masterclass ( either it will be going live or watch recording)
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Completes Masterclass & give feedback
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Go to next module
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Start summit activity
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Sees completion video
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Go to certificate & transcript module and check their overall
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Gives overall feedback by clicking on download transcript or certificate.